Overview
Our refund and returns policy is valid for 30 days from the date of purchase. After this period, we cannot accept any return, exchange, or refund requests.
To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
Customers are responsible for return shipping costs, as we do not provide return labels.
If your return package is lost or damaged in transit and does not reach us, we will be unable to issue a refund. In these cases, you will need to seek reimbursement directly from the carrier.
All returns must include a receipt or proof of purchase.
Refunds
Once we receive and inspect your returned item, we will send you an email confirmation. This email will state whether your refund request has been approved or denied.
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If approved, your refund will be processed to your original method of payment.
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Please note: the $10 flat-rate shipping fee from the original order is non-refundable.
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If your order is missing items, you must notify us within 30 days of purchase. After this period, we cannot provide a refund or replacement.
Cancellations
If you need to cancel an order, please send us an email at Sales@1908Brands.com. We’ll do our best to cancel your order for you. However, if your order has already been shipped, we won’t be able to cancel it or provide a refund. In this case, you’ll have to return the item to us once you receive it.
Shipping Returns
To return your order, please ship it to:
3550 Frontier Ave, Suite D
Boulder, CO 80301
We recommend using a trackable shipping service or adding shipping insurance for extra security. Once your package is on its way, please email us at Sales@1908Brands.com so we can monitor its arrival.
Need help?
Contact us at Sales@1908Brands.com for any questions related to refunds and returns.