Overview
Our refund and returns policy is valid for 30 days from the date of purchase. After this period we will not be able to honor any return or exchange requests.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Items with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
As soon as we receive and inspect your returned item, we’ll send you an email to let you know we’ve got it. We’ll also notify you whether your refund request has been approved or rejected. If your refund request is approved, we will start processing your refund and apply the credit to your original method of payment.
Cancellations
If you need to cancel an order, please send us an email at Sales@1908Brands.com. We’ll do our best to cancel your order for you. However, if your order has already been shipped, we won’t be able to cancel it and provide a refund. In this case, you’ll have to return the item to us once you receive it.
Shipping Returns
To return your order, please mail it to 16401 E. 33rd Dr. Unit 10, Aurora, CO, 80011.
Please note that you will be responsible for covering the shipping costs for returning your order.
If you’re returning more valuable items, we suggest using a trackable shipping service or purchasing shipping insurance. Although we’ll do our best to process your return as quickly as possible, we can’t guarantee that we’ll receive your item.
Need help?
Contact us at Sales@1908Brands.com for any questions related to refunds and returns.